Privacy Policy

Customer confidentiality and privacy are of utmost concern to KPB Fincare Private Limited. Our employees treat the information we have concerning your loan accounts, onboarding details in the same responsible and confidential way that we want our own financial affairs treated.

Collecting Personal Information

KPB Fincare endeavours to safeguard and ensure the security of the information provided by the Customer. We collect information that users provide voluntarily to us. Except for the purposes and under the circumstances mentioned in this Policy, KPB Fincare does not provide any information of users to a third party without specifically informing the users or without the express consent of users themselves.

We may share your Information, without obtaining your prior written consent, with government agencies mandated under the law to obtain information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences, or where disclosure is necessary for compliance of a legal obligation. Any Information may be required to be disclosed to any third party by us by an order under the law for the time being in force. We also share your information with third parties with whom we have entered into agreements in order to provide products and services to our customers.

Definition of Personal Information

"Personal information" means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.

Eligibility

The Customer desirous of using the facility should be an existing registered member of KPB Fincare. Also, he/she will only become eligible to use the services offered by KPB Fincare mobile application based on eligibility norms set by KPB Fincare. KPB Fincare also reserves the right to disable your access to the App and/or bar you from any future use of the app.

Use of Customer Information

We may use the customer Information for the purposes, onboarding, customer identification/ verification, providing of financial services and products, for customization of products or services, marketing or promotion of financial products/ services, to check credit rating, enforcement of Customer obligations and such other purpose to facilitate optimal and high quality services.

Cookie Policy

Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites or visit other websites that use the same cookies they recognise these cookies and therefore your browsing device.

We will use the information stored in the cookies to improve visitor experience through throwing up relevant content where possible. We will also use the cookies to store visitor preferences to ease visitor navigation on the site.

Updation of Privacy Policy and Consent

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes, as the policy will be binding upon on the user in relation to the use of KPB Fincare’s services.

Data Security

We have taken reasonable measures to protect security and confidentiality of the Customer Information and its transmission through the World Wide Web. Both you and KPB Fincare play an important role in protecting against online fraud. You should be careful that your bank account details including your Customer ID and/or Passwords/Voter ID/OTP are not compromised by ensuring that you do not knowingly or accidentally share, provide, or facilitate unauthorised use of it. Please do not share your Customer ID and/or OTP or allow access or use of it by others. We endeavour to put in place high standards of security to protect your interests. But we would like to explicitly inform that transmission of information via the internet or mobile service is not completely secure. KPB Fincare cannot guarantee the security of your information transmitted by you or a third party in connecting with services of KPB Fincare. Any such transmission is at your own risk.